Quality Assurance
Successful organizations routinely rate their performance to indicators that define success. Integrity Care Consultants provides process to measure organizational and industry success. ICC uses the same tools to measure their own company success to assure we remain competitive in the industry.
Spheres of measurement include but are not limited to:
- Financial measurement
- Consumer satisfaction
- Staff satisfaction
- Occupancy and turnover rates
- Capital investments to physical plant
- Strategic planning achievements – goals met and exceeded
- Staff sick time and work related injuries
- Infusion of new products
- Organizational knowledge acquisition and training